Shipping & Delivery Policy
Yiou Tools is the trading name and online store operated by HK YIOU TECHNOLOGY GROUP LIMITED.
Registered office:
Room 602, 6/F, Kai Yue Commercial Building
No. 2C Argyle Street
Mong Kok, Kowloon
Hong Kong
EU fulfillment and approved-returns logistics location:
ul. Dębowa 10, 55-040 Tyniec Mały, Wrocław, Poland
This location is used for EU logistics and approved returns and is not the company’s registered office.
Customer service: support@yioutools.com · +48 698 902 289
Last updated: September 2026
Fulfillment origins
Products stocked in our EU warehouse are dispatched from Poland. Some products are fulfilled from our China production or logistics location. The actual fulfillment origin depends on current product inventory and fulfillment configuration.
- Poland warehouse products: “Ready to ship from our EU warehouse in Poland. Delivery options and charges are shown at checkout.”
- China warehouse products: “Ships from China. Delivery options and charges are shown at checkout.”
- Verified mixed-origin products show both fulfillment locations; products without a confirmed origin show only “Delivery options and charges are shown at checkout.”
Shipping methods, charges and estimated delivery times
Available delivery methods, charges and estimated delivery times are confirmed on the product page or at checkout for the selected product, destination and order. Yiou Tools does not make a sitewide carrier, delivery-time or free-shipping promise.
Location roles
The Poland warehouse is an EU fulfillment and approved-returns logistics location, not the registered office of HK YIOU TECHNOLOGY GROUP LIMITED. The China factory and warehouse at Zhangban Town, Taiwanese Investment Zone, Quanzhou, Fujian 362123, China supports manufacturing and some China-origin fulfillment; it is not the registered office, customer-service address or default returns address.
